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Effective Date: 7th July 26
Last Updated: 7th July 26
Welcome to Essencie, a brand owned and operated by Zoharet (“Essencie”, “we”, “our”, or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of www.essencieofficial.com (“Website”), including the purchase of products, creation of customer accounts, and use of any features, services, or content made available through the Website.
By accessing, browsing, registering an account, or placing an order through our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms together with our Privacy Policy, Shipping Policy, Returns & Exchange Policy, Warranty Policy, and any other policies published on our Website.
If you do not agree with these Terms, you should discontinue use of the Website.
By using this Website, you represent and warrant that:
Customers may choose to create an account on the Website to facilitate future purchases and manage their order history.
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
You agree to notify Essencie immediately of any unauthorised use of your account or any suspected security breach.
Essencie reserves the right to suspend or terminate accounts that are found to contain inaccurate information, are used fraudulently, or violate these Terms.
Essencie creates contemporary jewellery inspired by thoughtful design and human understanding.
While every reasonable effort is made to ensure consistency, each product may display natural variations arising from the manufacturing process, hand-finishing techniques, material characteristics, or lighting conditions during photography.
Such variations shall not be considered manufacturing defects.
All measurements, weights, dimensions, colours, finishes, and product specifications are approximate unless expressly stated otherwise.
Product availability is subject to inventory and production capacity.
Essencie reserves the right to discontinue, modify, or replace any product without prior notice.
We make every reasonable effort to ensure that product photographs, videos, colours, textures, finishes, and descriptions accurately represent our jewellery.
However:
Product images are intended for illustrative purposes only.
All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes shall be charged in accordance with prevailing laws.
Essencie reserves the right to revise prices at any time without prior notice.
Price changes shall not affect orders that have already been accepted and confirmed.
Payments may be made through authorised payment methods made available on the Website.
Essencie currently accepts payments through Razorpay, together with any other payment methods displayed during checkout.
Payment authorisation is subject to verification by the respective payment provider.
Essencie does not store complete credit card, debit card, banking, or UPI credentials.
Submission of an order constitutes an offer to purchase and does not automatically constitute acceptance by Essencie.
An order shall be considered accepted only after dispatch confirmation has been issued.
Essencie reserves the right to refuse, cancel, or limit any order where reasonably necessary, including but not limited to:
Where payment has already been received for a cancelled order, the amount shall be refunded in accordance with applicable law.
Shipping, dispatch timelines, delivery estimates, and related responsibilities are governed by the Shipping Policy, which forms an integral part of these Terms.
Customers are encouraged to review the Shipping Policy before placing an order.
Returns, replacement, cancellations, and refunds are governed by the Returns & Replacement Policy, which forms part of these Terms.
Acceptance of these Terms constitutes acceptance of that policy.
Jewellery should be handled with reasonable care.
Exposure to perfumes, cosmetics, chemicals, chlorinated water, excessive moisture, extreme temperatures, or abrasive surfaces may affect the appearance and longevity of certain materials or finishes.
Customers are encouraged to follow the Jewellery Care Guide published by Essencie.
Damage resulting from misuse, neglect, improper storage, accidents, or failure to follow care instructions may not be covered under our Warranty Policy.
Unless otherwise stated, all content available on this Website, including but not limited to:
is owned by or licensed to Essencie and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission from Essencie.
You agree not to:
Essencie reserves the right to restrict or terminate access where these Terms are violated.
Where customers submit reviews, comments, photographs, or other content, they grant Essencie a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, adapt, and display such content for lawful business purposes.
You represent that any content submitted:
Essencie reserves the right to remove content at its sole discretion.
To the fullest extent permitted by applicable law, the Website, its content, and all products and services are provided on an “as is” and “as available” basis.
Essencie does not warrant that:
Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.
To the maximum extent permitted by law, Essencie, Zoharet, their directors, officers, employees, affiliates, representatives, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of the Website or purchase of products.
Where liability cannot legally be excluded, Essencie’s aggregate liability shall not exceed the total amount actually paid by the customer for the relevant order giving rise to the claim.
Essencie shall not be liable for any delay or failure in performing its obligations arising from events beyond its reasonable control, including but not limited to natural disasters, epidemics, government actions, war, civil disturbances, labour disputes, transportation disruptions, communication failures, cyber incidents, or other force majeure events.
You agree to indemnify, defend, and hold harmless Essencie, Zoharet, their directors, employees, affiliates, representatives, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising out of:
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to applicable law, the courts located in Jaipur, Rajasthan, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the use of the Website.
Essencie reserves the right to revise these Terms at any time.
Updated versions shall become effective immediately upon publication on the Website unless otherwise stated.
Continued use of the Website after such publication constitutes acceptance of the revised Terms.
For any questions relating to these Terms & Conditions, please contact:
Essencie
A Brand of Zoharet
84 Chandrakala Colony, Durgapura, Jaipur, Rajasthan – 302018, India
Email: care@essencieofficial.com
Essencie jewellery is thoughtfully designed and handcrafted in Jaipur by skilled artisans. Each piece reflects our commitment to craft, emotion, and form, resulting in subtle variations that make every piece unique.
Essencie jewellery is crafted in brass and finished with gold or silver rhodium plating. Each piece is treated with an anti-tarnish coating to enhance durability and everyday wear.
We make every effort to display product colours and finishes as accurately as possible. Minor variations may occur due to lighting conditions during photography or differences in device screens. Such variations are natural and should be expected.
We’re happy to help. You may reach out to us for product details, styling advice, or care information via:
Email: care@essencieofficial.com
WhatsApp: +91 95099 53132